b89 Terms and Conditions — Complete Rules

01 General Introduction

b89 is an online casino and sports betting platform operated for players in Bangladesh. By accessing this website or using any of its services, you are considered to have fully read, understood, and accepted all provisions of these terms and conditions.

The b89 platform provides its services entirely in English and supports local payment methods available in Bangladesh. The English version of these terms and conditions shall be considered the definitive version.

This document forms a legal agreement between b89 and the user of the platform. If you disagree with any part of these terms, please refrain from using this site.

02 Eligibility and Age Requirements

To open an account and use services on b89, you must meet the following eligibility criteria:

• You must be at least 21 years of age (for those aged 21 and above only).
• You must operate the account in your own name, of your own free will, and not as a representative of any third party.
• It is your own responsibility to ensure that online gaming and betting is not prohibited by law in your area of residence.
• Any person who has previously been instructed by b89 to close their account may not open a new account.
• Only one account per person is permitted.

b89 reserves the right to verify age or identity at any time. Failure to pass verification may result in the account being temporarily or permanently suspended.

03 Account Registration and Security

3.1 Registration Process

You are required to provide accurate and complete information when opening an account. Providing false or misleading information may result in account cancellation and forfeiture of all balances. The information you provide at registration includes:

• Full name (as per national identity card)
• Date of birth
• Active mobile number
• Details of your preferred payment method

3.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. You are fully responsible for all activity carried out from your account. If you suspect that someone has accessed your account without authorization, notify our support team immediately.

04 Deposit and Withdrawal Policy

4.1 Deposits

The following methods can be used to make deposits on b89:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

The minimum deposit amount for each method is ৳300. There is no maximum deposit limit, however identity verification may be required for larger amounts.

4.2 Withdrawals

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 10 to 45 minutes.

Conditions applicable to withdrawals:

• Withdrawals must be made using the same method that was used for the deposit.
• Withdrawals can only be made from a verified account.
• Withdrawals may be limited if the wagering requirements of any active bonus have not been met.
• b89 reserves the right to hold withdrawal requests for review in cases of suspicious activity.

05 Bonus and Promotion Terms

5.1 Welcome Bonus

New members on b89 will receive a 200% bonus on their first deposit, up to ৳5,000. The following conditions apply to receive this bonus:

• To claim the bonus, the applicable offer must be selected at the time of making the first deposit.
• To withdraw the bonus amount, the total sum (bonus + deposit) must be wagered 25 times (25x).
• Wagering must be completed within the specified time limit from the date the bonus is received.
• The welcome bonus can only be claimed once per account.

5.2 Ongoing Promotions

b89 regularly offers various promotions. Each promotion has its own terms and conditions, which will be detailed on the offer page. General bonus rules:

• Multiple bonuses cannot be active at the same time unless specifically stated.
• Bonuses are not transferable.
• The bet amount using bonus funds may be limited — please check the terms of each offer.
• b89 reserves the right to cancel or modify any bonus without providing a reason.

5.3 VIP Program Cashback

The b89 VIP program has three tiers, each offering a weekly cashback benefit:

• Bronze: Up to 0.4% cashback per week
• Silver: Up to 0.8% cashback per week
• Gold: Up to 1.2% cashback per week

Advancement to a higher VIP tier depends on your consistent activity and overall participation on the platform. Cashback is automatically added to the account every week. The wagering requirements applicable to cashback will be stated in the offer details.

06 Gaming Rules and Fair Play

All games on the b89 platform are operated fairly and transparently. Important information regarding gaming rules:

• All slots and casino games are powered by third-party verified software providers (Pragmatic Play, PG Soft, JILI, Evolution Gaming, Spribe, etc.).
• Game outcomes are determined by Random Number Generator (RNG) technology, which is independently audited.
• Sports betting is settled based on match results using official scores.
• b89 reserves the right to void any transaction that occurred due to a technical error.
• Winnings gained during a technical issue may not be valid.

b89 strictly follows a fair play policy. Any attempt to gain an unfair advantage against the platform will result in account closure.

07 Prohibited Activities

The following activities are strictly prohibited on the b89 platform and will result in account closure and balance forfeiture:

• Multiple Accounts: Operating more than one account on behalf of the same person or household.
• Bonus Abuse: Exploiting the bonus system unfairly, such as applying risk-free betting strategies.
• Money Laundering: Using the platform for the purpose of laundering money.
• Fraud: Using a false identity, stolen payment details, or any other deceptive method.
• Software Manipulation: Using any bot, script, or automated method to influence game software.
• Abusive Behavior: Acting in a disrespectful or abusive manner toward support staff or other users.
• Information Sharing: Using another person's account or providing your own login details to a third party.

08 Account Suspension and Closure

8.1 Suspension by b89

b89 may temporarily or permanently close any account in the following circumstances:

• Violation of any provision of these terms and conditions.
• Doubt about the accuracy of information provided.
• Suspicious financial transactions or concerns about fraud.
• At the direction of a regulatory or law enforcement authority.

8.2 Closure by the User

You may request the closure of your account at any time. In this case:

• An opportunity to withdraw any valid balance will be given before the account is closed.
• Bonuses with incomplete wagering requirements will be cancelled.
• Self-exclusion requests made for responsible gaming reasons will be actioned immediately.

09 Limitation of Liability

b89 accepts no responsibility for the following:

• Interruptions to a game session due to internet disconnection or technical failure.
• Issues with the user's own device or software.
• Account damage caused by unauthorized third-party access, where the user has left their own login details unprotected.
• The consequences of any personal decision made based on gaming outcomes.
• Any financial loss arising from betting or gaming.

b89 always strives to provide a safe, fast, and reliable service. However, it is not possible to guarantee a completely uninterrupted service. We protect your information using SSL encryption and other security measures.

10 Privacy and Data Protection

b89 gives the highest priority to the protection of your personal information. To learn more about our data collection and usage policy, please read our Privacy Policy page.

In brief, your information is:

• Used only for providing services, verifying identity, and meeting legal obligations.
• Not sold or transferred to third parties without authorization.
• Kept secure using industry-standard encryption technology.
• Can be deleted or changed at your request, within the limits of legal obligations.

11 Responsible Gaming

b89 takes responsible gaming very seriously. We believe that gaming is a form of entertainment — not a solution to financial problems.

11.1 Self-Control Tools

The following self-control features are available on the b89 platform:

• Deposit Limit: Set a daily, weekly or monthly deposit limit.
• Session Limit: Set up automatic logout after a specified period of time.
• Self-Exclusion: Restrict yourself from the platform for a set period of time or permanently.

11.2 Support

For any support related to gaming addiction, contact our 24/7 live chat support. For more information, visit our Responsible Gaming page.

12 Changes to Terms

b89 reserves the right to change, amend or update these terms and conditions at any time. In the event of changes:

• The updated terms will be published on this page and the publication date will be updated.
• Registered users may be notified of significant changes.
• Continued use of the site after changes will be considered acceptance of the new terms.

It is recommended that you review this page regularly so that you remain aware of the latest terms and conditions.

If you have any questions or uncertainties about these terms and conditions, please contact our support team: [email protected]