For Ages 21+

b89's Commitment to Responsible Gaming

b89 believes that entertainment should always be safe and within limits. Our responsible gaming tools and guidelines help you enjoy a healthy and enjoyable experience.

What Is Responsible Gaming?

Responsible gaming means enjoying online betting and casino games as a healthy form of entertainment — where you protect yourself by setting limits on your time and money. At b89, we believe every player must have access to the right information and protective tools.

Online gaming can be a great source of entertainment, but for some players it can sometimes become a problem. That is why b89 has introduced several responsible gaming features on its platform — from deposit limits to full self-exclusion — so you always stay in control.

Our policy is simple: gaming is for fun, not as a sole source of income. If you ever feel that gaming is affecting your daily life, our support team is always here for you.

Our Protection Tools

b89 offers multiple responsible gaming tools that give you full control over your experience.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. This limit helps you stay within your budget and avoid overspending. Increasing a limit takes some time to take effect, but reducing one takes effect immediately.

Self-Exclusion

If you feel you need a break, use the option to completely close your account for a set period of time. You can choose the duration of self-exclusion, and during this time you will not be able to play any games or make deposits.

Time-Out Feature

Need a short break? Set a time-out for anywhere from 24 hours to a few weeks. During this time your account will be temporarily inactive, giving you the chance to clear your head and start fresh.

Session Time Limit

Set a maximum duration for each gaming session. Once set, you will be automatically logged out after the specified time, and the remaining time will be displayed. This helps prevent a tendency to play for too long.

Loss Limit

Set a maximum amount you can lose within a given period. Once this limit is reached, gaming will stop automatically and you will be shown a message.

Reality Check Reminder

Set pop-up notifications at regular intervals to remind you how long you have been playing and how much you have won or lost. This is effective for staying aware.

For Ages 21 and Above Only

b89 strictly follows an age verification policy. This platform is only for adults aged 21 or older. We reserve the right to verify age at registration and at any point if needed. Minors are strictly prohibited from opening an account or playing any games.

Recognising the Warning Signs

If any of the following signs appear in you, take a break right away and seek help.

  • Spending money beyond your budget or developing a tendency to borrow money to play.
  • Continuing to play repeatedly to recover lost money and being unable to stop.
  • Lying to family or friends about gaming or hiding it from them.
  • Spending time gaming while neglecting work, studies, or family responsibilities.
  • Feeling anxiety, restlessness, or irritability when trying to stop playing.
  • A growing tendency to bet more money each time to get the same level of excitement.
  • Using gaming as the only way to cope with stress, frustration, or loneliness.
  • Deterioration in sleep, eating, or health due to financial problems related to gaming.

Healthy Gaming Habits

Follow these simple rules to play responsibly.

01

Set Your Budget in Advance

Decide before you start how much you will spend at most today. Do not go beyond this limit.

02

Accept Your Losses

Losing is normal. Trying to recover lost money only makes the situation worse.

03

Take Regular Breaks

Take at least a 15-minute break every hour. Get up, drink some water, and step away from the screen.

04

Keep a Clear Head

Do not play games when emotional or under the influence of alcohol. Keep your mind calm to make the right decisions.

How to Activate Protection Tools

Activating responsible gaming settings on b89 is very easy. After logging in to your account, follow the steps below:

  • 1
    Go to Account Settings

    Click on your profile icon in the top right corner and select the "Settings" or "Account" option.

  • 2
    Open the "Responsible Gaming" Tab

    Find the "Responsible Gaming" section in the settings menu.

  • 3
    Choose Your Preferred Limit or Tool

    Pick whichever you need — deposit limit, self-exclusion, time-out, or session limit.

  • 4
    Save Your Changes

    Confirm your limit — most limits take effect immediately. If you have any trouble, get help via live chat.

Need Help?

b89 Support Team

If you feel that gambling is having a negative impact on your life, do not wait — contact us now. Our specialist support team is ready to help you in Bengali, 24 hours a day, 7 days a week.

24/7 Live Chat — speak directly in Bengali with our responsible gaming specialists.
[email protected] — you can share full details by email.
Complete confidentiality guaranteed — your information stays protected.

Important Information

Remember, online gaming is a form of entertainment. Always keep these important points in mind:

  • Winning is not guaranteed in casino games — there is always a chance of losing.
  • Only play with money you can afford to lose.
  • If it becomes an addiction, the best decision is to take a break.
  • Talk honestly with your family and loved ones.
  • Seeking help is not a weakness — it is a courageous step.

Frequently Asked Questions

Log in to your b89 account, go to "Account Settings", and set your deposit limit from the "Responsible Gaming" tab. You can set daily, weekly, or monthly limits. For any questions, use our live chat support.

It depends on the type of self-exclusion. After a fixed-period self-exclusion (such as 30 or 90 days) ends, your account can be reactivated. However, for long-term or permanent self-exclusion, reactivation requires additional verification and a cooling-off period. Our support team can provide full details on this.

A time-out is a short break — typically from 24 hours up to a few weeks. During this time your account is temporarily inactive. Self-exclusion is longer-term — from several months to a permanent account closure. Self-exclusion is more suitable for those dealing with serious problems.

b89 strictly follows a 21+ age policy. Age is verified at registration, and identity document verification may be requested in suspicious cases. If you find out that a minor is accessing b89 using your device, notify our support immediately. Using parental control software on your device is strongly recommended.

The b89 support team is always ready to answer any questions about responsible gaming. Chat with us in Bengali via live chat or email us at [email protected]. Our FAQ page also has a lot of useful information.

Yes. If you need to close your account urgently, contact us immediately through live chat. Our support agents can deactivate your account quickly. You can also activate self-exclusion instantly from your settings.

Enjoy b89's Top Games Safely

Play responsibly and enjoy b89's huge game collection. From cricket betting to live casino — everything in one place.